Contact Support

For customers experiencing a problem which cannot be solved either by reading the tutorial or the FAQ, please e-mail Technical Support, detailing your problem.

Contact Technical Support

Frequently Asked Questions

Please check the frequently asked questions below for answers to common questions.

 

Will people need special software to view my portfolio on CD?
No. Your portfolio, once created and burnt to CD, will be accessible to anybody whose computer has a CD drive and a web browser such as Microsoft Internet Explorer or Apple Safari.

I am using the trial version, can I burn CD's or create and Email PDF files?
Yes. The Trial Version is fully functional and allows you to burn CD's aswell as create and Email PDF files. However a 'Trial Message' we be added into every page of your portfolio. To remove this message you must purchase the full version of the Artfolio Creator.

Can I burn my portfolio's to DVD?
No. Only burning to CD's such as CD-R and CD-RW is supported. The advantage is that more people can view your portfolio on CD as not all computers can read DVD's.

Is there an Apple Mac version of the Artfolio Creator?
No. Currently the Artfolio Creator only runs on Microsoft Windows PC's. However both the CD's and the PDF files produced by the Artfolio Creator can be viewed on an Apple Mac computer.

Can people with Apple Mac computers view my portfolio on CD?
Yes. Once you burn your portfolio to CD anybody with either a Microsoft Windows computer or an Apple Mac computer can view your portfolio on CD.

How do I view PDF files on my computer?
You must have a PDF reader installed on your computer to be able to view PDF files. We recommend using either the Adobe Acrobat Reader or the Foxit Reader, both of which are free.

Bookmark and Share